染雾英文格式的道歉信 篇一
Apology for the Delay in Response
Dear [Recipient's Name],
I am writing this letter to express my sincere apologies for the delay in responding to your email. I understand that you were expecting a prompt reply, and I deeply regret any inconvenience this may have caused you.
I would like to provide some explanation for the delay. Due to unforeseen circumstances, I experienced a sudden family emergency that required my immediate attention. Unfortunately, this caused a disruption in my usual work routine and hindered my ability to respond to emails promptly.
I fully understand the importance of timely communication, especially in professional settings, and I sincerely apologize for any frustration or inconvenience this delay may have caused. Please know that it was never my intention to neglect or disregard your email.
To ensure that this type of situation does not happen again in the future, I have taken appropriate measures to prioritize my work and establish better communication channels. I have also informed my colleagues about the importance of prompt responses and have implemented a system to manage urgent matters more efficiently.
Once again, I sincerely apologize for the delay and any inconvenience caused. I value our professional relationship and assure you that your email will receive my immediate attention. If you have any further concerns or questions, please do not hesitate to reach out to me.
Thank you for your understanding and patience.
Yours sincerely,
[Your Name]
[Your Position/Title]
[Your Company/Organization]
英文格式的道歉信 篇二
Apology for Mistaken Shipment
Dear [Recipient's Name],
I am writing this letter to offer my sincerest apologies for the mistaken shipment that occurred regarding your recent order. I understand that receiving the wrong items can be frustrating and I deeply regret any inconvenience this may have caused you.
First and foremost, please allow me to explain the situation. We experienced a technical glitch in our order processing system, which resulted in the incorrect items being shipped to you. This was purely an internal error and not a reflection of our commitment to providing excellent service.
I want to assure you that we are taking immediate steps to rectify the situation. We have already initiated the process of reshipping the correct items to you, and they should arrive within [timeframe]. Additionally, we will cover all costs associated with returning the incorrect items, and we will ensure a seamless return process for you.
At [Company/Organization Name], we pride ourselves on our attention to detail and commitment to customer satisfaction. We deeply regret this mistake, and we have implemented stricter quality control measures to prevent similar incidents from occurring in the future. We value your business and want to assure you that this is an isolated incident that does not reflect our usual level of service.
Once again, please accept my sincerest apologies for any inconvenience caused. We appreciate your understanding and patience as we work to rectify the situation. If you have any further concerns or questions, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
Thank you for your understanding.
Yours sincerely,
[Your Name]
[Your Position/Title]
[Your Company/Organization]
英文格式的道歉信 篇三
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7， December sooner， but when I have told you the reason， I trust you will be convinced that the neglect was excusable。 When your letter arrived， I was just in Hong Kong。 As my family could not forward it to me during my absence， it has been， therefore， lying on my desk until the moment when I took it up。 Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret。
I enjoyed many pleasant sights during my trip。 I shall be pleased to give you an account to of them when I see you next。
Sincerely yours，
Tom
亲爱的戴维：
请原谅我收到您12月7日的来信后迟迟未复，现将原因告诉您，相信您必须会谅解的。您的来信到来时，我正巧在香港，家人无法及时转递。你的信一向放在我写字台上，直到我回到才看见，拖至今日才回信，深表歉意。
这次出去旅行饱览了许多美丽景色，下次见到您时，将告诉您一切。
英文格式的道歉信 篇四
因未能践约赴宴致歉 Unable to keep one's promise
Dear Miss Nancy，
Much to my regret I was unable to keep my promise to attend your birthday party last Saturday， owing to the fact that my little son was suddenly taken ill early that day。
Hoping to see you soon。
Truly yours，
Tom
亲爱的南希小姐：
小儿上周六突然生病，所以未能应约赴生日宴，殊觉抱歉，希原谅，再见。
英文格式的道歉信 篇五
Dear Charlie，
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised。
A major business partner of our pany will be attending an important conference in Xiamen this weekend， and my boss finally chooses me to acpany him there to negotiate about a new transaction。 I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities， so I am afraid I cannot be present at the airport。
Pursuing study overseas is an essential step in the acplishment of your dream。
How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby send you a gift to wish you good luck。 Please forgive me。
Cordially，
Li Ming
英文格式的道歉信 篇六
Dear Mr。 Smith，
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday。 I feel awful about it and want you to know what happened that day。
I suddenly fell sick early that morning and my parents had to send me to the hospital。 Please find enclosed a copy of the medical bill。
I sincerely hope you can understand my situation and accept my apology。 I would appreciate your allowing me to take a make-up examination。 I will e to your office during your office hour on Monday to discuss this possibility with you。
Once again， I apologize for any inconvenience caused。
Sincerely yours，
Wang Hua
